Legal
Data Deletion Instructions
Last updated: March 11, 2026
What personal data we hold
| Data type | Purpose | Retention |
|---|---|---|
| Name & email | Account identification and communication | 30 days after deletion request |
| WhatsApp messages | Conversation history for your business | Deleted immediately on request |
| Business profile | Your Bized business listing and catalog | Anonymised immediately, purged in 30 days |
| Authentication tokens | Keeping you signed in securely | Revoked immediately on request |
| Usage analytics | Platform improvement (aggregated only) | Anonymised, never personally identifiable |
What happens when you request deletion
⚡
Immediate anonymisation
Your name, profile picture, authentication tokens and API keys are removed the moment we receive your request.
💬
Conversation data deleted
All WhatsApp messages and conversation records linked to your account are deleted from our databases immediately.
🗄️
Full purge within 30 days
Any residual data in backups and logs is permanently purged within 30 days of your request.
📧
Confirmation code issued
You receive a confirmation code to track the status of your deletion request at any time.
Submit a deletion request
Enter the email address associated with your Bized account. We will anonymise your data immediately and fully purge it within 30 days.
Check request status
Already submitted a request? Enter your confirmation code to check the current status.
Need help?
If you have trouble submitting the form or have questions about your data, contact us directly:
support@bized.app →